The Management Council Secretary takes on a dual role as the Executive Director of SHRDC, and is charged with managing its operations. SHRDC's Executive Director, is assisted by an able team of managers and staff who run the various departments of the Centre. Together they ensure that the daily operations of the Centre proceed smoothly and are in line with SHRDC's vision and mission. It is a testimony of their dedication and capabilities that SHRDC is recognized is a leader in the design and delivery of training programmes suited for the industries.

SHRDC also undertakes industry benchmarking periodically to keep track of changing and emerging trends and adopts best practices of leading institutions from around the world. This helps SHRDC to move in tandem with the latest developments in the relevant industries so as to maintain its relevance and effectiveness.